PRIVACY & DATA PROTECTION
Privacy Policy
This policy explains how the YUSEN website handles personal data during enquiries. When you submit the enquiry form on this website, its contents are forwarded to our email inbox via a third-party form service in order to respond to your enquiry.
01Data we may collect
When you contact us through the enquiry form or another official channel, this may include your name, contact details, nationality or residence, work and education background, company and shareholder details, pass needs, budget, rental requirements and other information you voluntarily provide. Do not send passports, identity documents, bank details or other sensitive files through the form or to an unverified account.
02Purposes
To respond to enquiries, assess needs, arrange partners, conduct identity and compliance checks, coordinate corporate, legal, employment or rental services, maintain communications and meet applicable legal obligations. We will not use data for unrelated purposes without notice.
03Disclosure
Only as needed and appropriately authorised, to registered corporate service providers, partner lawyers, licensed employment agents, registered property professionals, banks or other relevant providers. We may also disclose data when lawfully required by authorities, regulators or law enforcement.
04Form service and overseas transfers
Form submissions on this website are processed by a third-party form service, which and some partners may process data outside Singapore. Review their privacy terms before submitting. We will take reasonable steps required by applicable law to provide a comparable standard of protection for overseas transfers.
05Retention and protection
Data is retained only as long as needed for services or legal, accounting and compliance purposes. Reasonable administrative, technical and access controls will apply. Data no longer required will be securely deleted or anonymised.
06Your choices and rights
You may ask about personal data we hold, request correction, withdraw consent or raise a privacy complaint. Withdrawal may affect our ability to continue a service. The formal process will be published when the DPO contact is confirmed.
07Cookies and analytics
The current version has no advertising trackers, user accounts or website analytics. If essential cookies, analytics or advertising services are added after launch, we will update this policy and provide choices where required.
08Contact
For privacy enquiries, contact us through the website enquiry form. Under Singapore's PDPA, the operating organisation must designate at least one Data Protection Officer (DPO) and make the DPO's business contact public. These details will be completed once the operating organisation is confirmed.